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Methodology guide

Queue Length Survey Methodology

A field or video method for recording queues on defined approaches.

Technical visual · Queue observation diagram
Queue observation diagramSTOP LINEMEASURED QUEUE

Definition and purpose

A queue length survey records the extent of a vehicle queue at specified approaches and times, using a clear reference point and a documented measurement unit.

Use it to describe observed congestion patterns at a junction, access or operational constraint.

Required inputs

  • Approach plan and queue reference point
  • Measurement unit: vehicles, metres or both
  • Observation periods and interval/sampling rule
  • Signals or events to record where relevant
  • Output format

Video and camera considerations

The full expected queue extent and reference point must be visible. A partial view can understate a queue and should be recorded as a limitation.

Observation, classification and intervals

Observation process

Record the agreed maximum, average or sampled queue measure per interval. Keep any signal-cycle or incident note separate from the core count unless scoped.

Movement and classification process

Queue studies usually focus on all vehicles, but any class or lane split must be explicitly defined.

Time intervals

Use the chosen interval or sample frequency consistently so maximum and average values are comparable.

Validation and QA/QC

Check all approaches, measurement units and time periods; reconcile recorded maxima with the agreed source and note observation gaps.

Common problems and limitations

  • Queues beyond the visible camera frame are incomplete.
  • A stopped vehicle may not be part of a queue.
  • Changing reference points make intervals incomparable.

It captures observed queues, not delay, capacity or the cause of congestion unless those are separately studied.

Typical deliverables

  • Approach queue table
  • Maximum/average measure where scoped
  • Reference-point note
  • Exceptions and QA notes

Illustrative output format

Illustrative sample data only — not a project result or benchmark.

IntervalApproachMaximum queueUnit
Illustrative 08:00–08:15Eastbound14vehicles

Frequently asked questions

Should queues be recorded in metres or vehicles?

Use the unit specified by the brief and document the reference point.

Can queues be collected from video?

Yes, if the full relevant approach and reference point are visible.